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FAQ

FAQs -

Q. How to place an order on Sheshagun?

A. First, step, Create an account to get access to the members’ login area. After that, you can place an order, view, track any of your favourite products and items displayed on Sheshagun.

Q. How do I get to know about the current status of my order? 

A. We update our customers regarding the order via message and email, when orders are getting in process.

Q. How would I get the confirmation that I have placed an order on your website successfully?

A. After making an order, you will get an order confirmation email from our side with an order number. In this way, you will get to know that you have made the order on Sheshagun successfully.

Q. When I will get my order? Or How long it will take my order to reach me?

A. If you are placing an order in India it will take 4-5 business days. If it is an International order it will take 10-15 business days for processing of your order. If in case we need more time for a particular item or product we will inform you regarding the same. 

Q. What range of products will be offered at Sheshagun?

A. Well, we have an exquisite, latest & largest collection of women traditional and ethnic wear, right from designer salwar kameez and suits to Indian Sarees with a variety of colours, motifs, patterns, fabric and styles. Sheshagun makes you available the traditional kurtas to elegant and mesmerizing Bridal wear. We are known for our world famous Indian traditional sarees collection.

Q. Do the shipping charges modify from country to country?

A. Yes, It's true. Shipping charges vary from country to country. On Sheshagun customers will get them to know the exact shipping cost to your country while placing an order.


Q. Tell us about your shipping charges for deliveries inside India?

A. We take no money on delivering our products in India. There we provide FREE DELIVERY within India.

 Q. How Sheshagun delivers the item?

A. Sheshagun has its own logistics partners, for instance, DTDC, DHL, FedEx and UPS. They deliver the product for us all over the world.


Q. Is there any kind of additional charges Import Duty / Custom Tax/ Vat on receiving products?

A. You may have to pay Import duty tax/ Vat / Custom tax to the government on receiving your goods. As these tax expenses are not in our control and not even in the ordering process.   


Q. Do you allow Debit cards?

A. Yes, Sheshagun accepts all the major debit cards.

Q. How do I get the payment received confirmation?

A. From our end, you would get an email confirmation that we have received your payments along with the order number.

 

Q. Is there payment through bank transfer is available for us? From where I can get details of Sheshagun bank account?

A. Yes, bank transfer payment mode is available for customers. When you choose pay by bank transfer mode then you receive an email from our end which contains the bank account details. 

 

 

 

 

 

 

 

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